<p>Hello,</p>
<p>You are collaborating on a new support ticket.</p>
<p>Ticket subject: %%SUBJECT%%</p>
<p>Tracking ID: %%TRACK_ID%%</p>
<p>You can manage this ticket here:<br /><a href="%%TRACK_URL%%">%%TRACK_URL%%</a></p>
<p>Regards,</p>
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